STAY AWAY FROM TELKOM!!!

I engaged into a 24 month contract with Telkom for a 10mbps ADSL line, free landline and installation included for R799 p/m. Upon installation I was told by the Technician that my area can only comply with a 4mbps service, which I accepted. Four months down the line I started receiving inflated accounts in excess of R1000 P/M. I refused to pay the extra amounts , my service was deactivated and because I had no choice but to pay the excess amounts to be reactivated. Everytime an additional R226 was added to my monthly account and this pattern continued month on month. No effort from my side to lodge disputes and send e-mails came to anything until I managed to spoke to one of their ladies at the Billing dept, one Sinegugu Ngubane. She confirmed that I was incorrectly billed for a 4 mbps line AND a 10 mbps line, the latter which I of course did not receive. I was told to submit a Cancellation form for the 10mbps line which I did. To my utter dismay the incorrect billing continued the next month and the next and the next. There is just no way these people are capable/willing to correct a very simple and obvious problem. I cannot continue with a service provider that is not worth to be called a service provider.