STAY AWAY FROM TELKOM!!!

Case number ********** 5 still not attended too. It has been 8 months and my patience has run out. I have never received such putrid service from any company. I keep been told that the matter is being escalated, and to date I am still being charged for something I have never used. I guess the data is cheaper but the service is so ******* that it is not worth it. This mobile section of telkom will not last with service this dreadful, I will never ever tell anyone, including my enemies to take up a contract with telkom. I have asked ********** to refer this matter to a senior manager over a month ago with still no response which tells me that even senior management does not know how to service clients and probably are unqualified to deal with these sort of queries. The 1 star given for this review is only because we have to select 1, if i could, telkom would get a -5 stars. Lets see what the ombudsman and CPA have to say about this horrible service. ANYBODY LOOKING TO TAKE UP A NEW CONTRACT WITH TELKOM, PLEASE TAKE THIS REVIEW INTO CONSIDERATION. THEY TREAT CLIENTS LIKE DIRT AND DO NOT CARE IF A REFUND IS DUE. RATHER PAY EXTRA FOR DATA AND GET PIECE OF MIND THAN CHEAPER DATA AND PIECE NONSENSE SERVICE!!!!!!!!!!!!!!!!!!