1 reviews | Active since May 2018
Stay away from Telkom
I took a Telkom mobile data contract out in March 2017 and apart from a usage problem in December 2017 that remained unsolved all went well. Suddenly at the end of March 2018, throughout April until now I had no data. Despite hours on the phone with 2 case numbers ( ********** 1 and ********** 0) and four visits to the Mokopane Telkom shop my problem has not been resolved and I still don't have data. I have requested that my contract be cancelled and I be refunded for April 2018 and I was told that someone will phone me. That was on 2 May 2018 but to date nothing.
Good day irene-de-villiers
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Good day irene-de-villiers
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
