STAY AWAY FROM HELLKOM!!! SERVICE FROM HELL!!!

I am sick and tired of Telkom's pathetic service. For about 2 months the data is not working on one of my data contracts, which my mum is using. I contacted the cell centre several times and even spoke to the supervisors, and they could not assist and said I must go to the store. My elderly parents drove all the way to the store (they stay in another province) only to be told, the store cannot do anything, they must contact the call centre. My mum then called the call centre again (because I was too furious to speak to another *********** and useless call centre agent or supervisor, who always promise to call back but NEVER call back). The lady logged a call (Ref no. ********** 7) and promised (AGAIN) that Telkom will get back to us. Over a week has gone by and no one has contacted us nor sorted the problem out!!!

Every month we are paying for data but we cannot use it. This is *******! And NO ONE AT TELKOM IS BOTHERED IN SORTING IT OUT!!!! If anyone is thinking of moving to Telkom, do yourself and your peace of mind a favour, DON'T EVER MOVE TO TELKOM!!! I have had 6 contracts over the last couple of years and I have enough experience with HELLKOM!!! 3 are cancelled and I am just counting down for the other 3 to reach full term and get cancelled! And if you think I am an isolated case have a look at hellopeter.com and the Telkom website and you will see how many numerous similar complaints there are. I have reported Telkom several times on Hellopeter and even that they ignore! So there is literally no way of you getting your problem sorted out! And I warned Telkom the last time if they did not sort it out I will go to the media.... Well now I am!!! And I will make sure I deter as many people as possible from joining this useless service provider, to save others from such a nightmare!!!...

And by the way the only reason I gave you a 1 star rating for this post is BECAUSE THERE IS NO 0 STAR RATING!!!! You don't even deserve 1 star!!! And please don't reply with your useless auto response message that you will look into the matter, BECAUSE YOU DON'T EVER LOOK INTO IT!!!! STOP LYING TO YOUR CUSTOMERS!!! SORT THE PROBLEM OUT AND THEN REPLY!!! DON'T WASTE OUR TIME!