Stay Away!

Please stay away from Telkom unless you love stress and being broke. The first 24 months went well without a hitch but I made a mistake of signing on again for another 24 months this time my installment was 212 rands monthly for 20GB. I jumped on it amd my first debit was according to the contract. My second debit was R339 and I immediately called them to ask why installment has changed to be told that it was an adjustment from my previous contract...a pro-rata. I thought fine, but again this month I see that my installment is R339. I quickly called them up and this time I was told that there was additional bundle that was added to my service without my knowledge. After this was investigated I was told that they will remove the bundle and my case will go to the finance team for evaluation. I received an sms 20 minutes ago saying that they are not going to reimburse my money because I had used the data. Here is where the problem lies...Telkom knows that the first 2 GB that you are using are additional to your data and once these have been depleted then they have already taken your money. I am disgusted by their tricks and I am warning you as a potential customer to shop around and stay clear of Telkom. I was billed for 4GB that I did not sign up for and I am furious. My job now is to ***** their business and bring them to their knees. They are ripping people of and I am sick and tired of this nonsense. I lost R280 rands during this ordeal but they are going to lose millions of rands in the long run. I repeat...do not sign anything with Telkom.