MG
Mzikayise G
1 reviews | Active since Jul 2013
13 Mar 2015, 08:57
Statements
Good dsy<br> <br> I'm very disapointed. My statements have a wrong address, when i first opened my land line my address was fine as <br> 4931 Umfolozi St<br> Zone 5<br> Diepkloof<br> 1862<br> <br> But now my statements go to incorrect house, this is unacceptable, who changed my address?<br> <br> Second complaint, I'm charged icorrevtly, I'm a pensioner and this was done and my billing was amended. Again who changed my plan. This is really unacceptable<br> <br> Account number is ***<br> <br> I do not use my landline but the bill comes very high<br> <br> Please investigate and fix
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Telkom's replyOfficial
13 Mar 2015, 09:20Hello Mzitho,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM95977
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM95977
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,
Telkom's reply13 Mar 2015, 09:20
Official
Hello Mzitho,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM95977
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for assistance. Feedback will follow. Ref: SM95977
Kind Regards
Tebogo Nash
Telkom Social Media
Best regards,