STAR FAULT - ***

<p>In March one of our neighbours bought sand and the sand truck yanked and pulled the Telkom cables down. Unfortunately for me, it also pulled down the cable pole outside my house. The pole has been lying there blocking me access to use my drive in ever since then. I called your office on the 27 of March and was given a reference number 17/03/27 81856. I told myself to be patient but was amazed to find that a week later still no one came to assist. I called again and was given 17/04/06 86636. Now its been over 2 months and still no one has came. Today i called again and was given 396CNZ100517. This is not fair. My day pays a year subscription for his line and has had no joy not over 2 months. I on the other hand am being inconvenienced by the pole blocking me access to our house. To my suprize my neighour who's line was also pulled down has now beeen connected. What even more puzzling is that, their line is now running accross my house to the 3rd house pole. Another future harzard. What will happen if i chop down my tree that yourl have used to support this cable? Can someone please call me on ********** 836 and explain what is happening. I have an 87 years old elder in the house Mr JM Nhlapo the account holder of ********** 360, who is depending on this line for emergencies. I'm very dissapointed.</p>