GJ
Gareth J
1 reviews | Active since Dec 2014
03 Jun 2015, 11:17
Staff member hung up on me
I called the clearwater branch to get the customer service number to log a ****** phone. The lady who answered the phone was not helpful at all and when i asked her name she put the phone down on me.....Once again disgraceful service from Telkom employees.
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Replies (1)
Telkom's replyOfficial
03 Jun 2015, 14:13Hello garethjackson100,
We sincerely apologise for the level of service received and for any inconvenience caused.
Please note we have sent you an email advising you accordingly.
Ref SM115462.
Apologies again.
Regards,
Didi Guma
Telkom Social Media Team
***
We sincerely apologise for the level of service received and for any inconvenience caused.
Please note we have sent you an email advising you accordingly.
Ref SM115462.
Apologies again.
Regards,
Didi Guma
Telkom Social Media Team
***
Telkom's reply03 Jun 2015, 14:13
Official
Hello garethjackson100,
We sincerely apologise for the level of service received and for any inconvenience caused.
Please note we have sent you an email advising you accordingly.
Ref SM115462.
Apologies again.
Regards,
Didi Guma
Telkom Social Media Team
***
We sincerely apologise for the level of service received and for any inconvenience caused.
Please note we have sent you an email advising you accordingly.
Ref SM115462.
Apologies again.
Regards,
Didi Guma
Telkom Social Media Team
***