staff committing *****

I took a phone contract with them in august for299 everything was fine until in november when two their consultants committed ***** on my account.thy added 2 phones on ma account of R40000 each.and thy even changed my address expect for ma bank account

When i noticed i quickly foned their ***** line and explained and i was given a case nr,the following week called thy say case is closed the case information was not properly recorded.

Then thy said thy will open a new case and wen i inquired thy told thy still investigating nd sum1 will call me,till today im still waiting for the call and thy blocked my sim card. This is really affecting my credit score wat a bad service Telkom