*********** staff at Telkom, uneducated.

I am a Telkom customer for more than 5 year, Telkom have double charge me for one device and they suspended my account for 21 days, on top of that Telkom deducted the double billed amount which they messed up. at the end of August i have request for my refund, Telkom emailed me and said they can only refund me within 5-7 working days. it is almost the end of the month again. No one follows up with me they open cases when I phone then they close the cases. but the problem isn't solved. I had to request to speak to a manager to handle my matter due to *********** staff. what a joke dealing with Telkom. The system is failing us. DONT EVER TAKE OUT A TELKOM CONTRACT