Spiteful staffs

<p>I went to Lakeside Mall in Benoni to buy pre-paid internet bundle. I told to the woman at the door that I don't have a sim card and she said I need ID, proof of residence and to have a different form of payment than cash. I had everything she said. Then she told me to wait my turn. When finally I was in front of Stembile Zando, she told me I can’t activate my new sim card because the system was down and I should go to PEP to activate the card. It looked funny for me that a store other than Telkom can do what Telkom can’t. I told her that I want to be in front of the line when I will be back. When I was back, a spot was available with Solly Shongwe. He told me it wasn’t my name on the board and I should wait in line. I explained him the situation and he ignored me, and he called another person. I believe it wasn’t my fault the system didn’t work or the woman from the door didn’t tell me to get a sim card from another place instead to wait in line. To buy my data bundle was 5 min. To wait in line (2 times) was 50 min. I think this is not acceptable. Why I had to wait in line the first time? Why I wasn’t helped when I brought the sim card from PEP. I remember what Edward Abbey said: One man alone can be pretty dumb sometimes, but for real bona fide stupidity, there ain't nothin' can beat teamwork.</p>