1 reviews | Active since Oct 2016

06 Oct 2016, 12:46

Spending limit

<p>I would just to like to complain about Telkom adding a spending limit to my phone of R500 WITHOUT my permission and WITHOUT me knowing ANYTHING about this. How can they just add a spending amount of R500 WITHOUT my permission or informing me about this. I NEVER gave them permission whatsoever and had NO IDEA that this was on my phone, so at the end of September I had to pay an amount of R732 on my account where its suppose to be R370. Wow the free world we live in. </p>

0
Replies (1)
Telkom
Telkom's reply06 Oct 2016, 21:32
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,