Spend limit increased without my consent

I had taken out a contract with telkom The Glen for 2 phones. After much difficulty in the initial month(re Debit Order and Limit increases being implemented without my request) . I had just this week been informed that one of the no's on my profile had had the limit again increased without my consent. Upon querying the matter with a manager(Mohammed Ally), was ultimately advised that the terms and conditions had stated that telkom had amended its terms such that the spend limit of customers(who have a R0.00 spend limit) will be increased without any authority from the said customer. <br> <br> This is indeed breach of contract as it had not been communicated to me at the time of taking out the contract. It had actually been sold to me that the limit WILL BE CAPPED AT R0.00 by the in store consultant. Matter has been escalated to the legal department via the above mentioned manager, however telkom's inability to communicate transparently and lack of interest/regard in how their errors, affect their customers are what I'm hoping to expose with this complaint. <br> <br> Cell no in question : ***<br> <br> Mohammed Hoosen