1 reviews | Active since Jul 2015
Spend Increase without My Approval!!!!
So two days ago telkom smsed me to offer me a spend increase from my current 399 to 500. the sms read that if you were interested to reply with a yes or if not interested reply with a NO. I sent through 2 sms's stating NO as I know what I can afford and what I can't. Today I received and sms stating my spend was increased to R 500 effective the 1st of August......How the hell is it even legal to do this. No means No when a man forces himself of a woman against her will it is ****. Please stop forcing yourself into my bank account! I have said I do not want my spend limit increased. Please cancel these fancy extras I signed in to a contract with a set limit and the option to purchase extra from my service provide which works for My pocket
Thank you for your post.
As per our telephonic conversations:
Kindly be advised that we will monitor the situation and we will revert back to you with feedback.
Your Social Media reference number is SM124641.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversations:
Kindly be advised that we will monitor the situation and we will revert back to you with feedback.
Your Social Media reference number is SM124641.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo M
Telkom Social Media Team
***
