MM
MPHO M
1 reviews | Active since May 2015
13 Feb 2017, 09:48
Speechless
<p>I would like to know as to why you guys did not make a debit order for my account, do you expect me to run around to get this account paid, and also explain to me why you took the initiative to ask for my banking details if you are going to keep on sending me messages and emails telling me that my account is errors.</p>
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
13 Feb 2017, 14:34Hello mpho.maduwe
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply13 Feb 2017, 14:34
Official
Hello mpho.maduwe
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
14 Feb 2017, 11:02Hi Mpho,
We would like to assist further, kindly provide us with the correct account details , affected number for assistance with your billing.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply14 Feb 2017, 11:02
Official
Hi Mpho,
We would like to assist further, kindly provide us with the correct account details , affected number for assistance with your billing.
We really do apologize for any inconvenience caused to you.
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
20 Feb 2017, 14:08Good day,
Kindly note that we have escalated your query to our billing team to follow up and assist. Your case number is ***6.
Regards
Tsebo
Best regards,
Telkom's reply20 Feb 2017, 14:08
Official
Good day,
Kindly note that we have escalated your query to our billing team to follow up and assist. Your case number is ***6.
Regards
Tsebo
Best regards,
MM
MPHO M's updateReviewer Update
19 Apr 2017, 15:59Good Day
Your Billing team did not assist me any further.
Regards
MM
MPHO M's update19 Apr 2017, 15:59
Reviewer Update
Good Day
Your Billing team did not assist me any further.
Regards