SPECIALIST SOCIAL MEDIA

I e-mailed Zulfah three times between 02 and 09 February 2016, regarding her e-mail dated 02 February. <br> Today, 25 February 2016, I finally receive feedback from her, and she offers her \apologies for the delayed response\". I question the purpose of her position as she is providing the same substandard service as the Call Centre. I am posting this complaint with the hope that her superior takes note of the fact that the person appointed as the Specialist Social Media person for Telkom takes 23 days to respond to an e-mail. "