hH
hpollard H

1 reviews | Active since Jul 2016

11 Jul 2016, 10:48

Special Fibre optics deal dispute

<p>Telkom offered us a 10meg line with 50gigs data day time and 50gigs midnight deal for R699p.m. we received a phone call in May for an extra R20p.m. we will receive 20meg line. Now Telkom is charging us R2230.45 a month. If they credit me they will still over charge me by R175.65 as according to accounts the charges will be R894.65 p.m. Wat happened to the R719.00 p.m. </p> <p> </p> <p>Fed up with this country overcharging us consumers. Should it not be the price quoted is the price you pay?</p> <p>Regards</p> <p>Heidi Pollard</p> <p>Telkom Acc no ********** </p> <p>Telkom query reference ********** 7</p> <p> </p> <p> </p>

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Replies (2)
hH
hpollard H's update11 Jul 2016, 12:54
Reviewer Update

Thank you

Waiting in anticipation for a response.

Heidi Pollard

hH
hpollard H's update25 Jul 2016, 10:33
Reviewer Update

Still no response from Telkom. Just received new invoice,and still incorrect charges as per our agreed amount with Telkom.