OdSH
Odete da Silva Henriques

1 reviews | Active since Jan 2017

17 Jan 2017, 12:40

Special deal - false advertising

<p>Good day, I'm very upset with the service I've received thus far from Telkom & Mondo. In October 2016, I was contacted & given a special deal @ R199 apparently for the first 1000 customers to receive the LTE B315 router with 10g anytime data & 5 night time. It took them over 2 weeks to deliver the router & then 2 months down the line I discover that i'm not receiving the special but the normal package of R199.00 for only 5gig + 5gig. Now I'm being told that I must either cancel the contract or continue as is, well I think that is very wrong as I am now having to pay for something I did not agree to. I'm quite disgusted by this especially seeing as the voice recording verifies that I was being offered an additional 5 gigs as a special promotion. I would really like this to be rectified & my contract to be what I was promised.</p>

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