SN
Susan N

1 reviews | Active since Sept 2015

01 Sept 2015, 13:11

Spam sms on Telkom line

I constantly receive an sms on my residential landline to please contact *** regarding a sim change, phone might be ******. My cell phone has not been ****** or lost. The message keeps on coming through 3 to 4 times after I have arrived home from work so I dont know how many times does it ring during the day. It can be any time during the day/night and as I dont have caller ID on my landline it makes it difficult to avoid the call, I can also not see the number it comes from. This has been going on since 1 Aug. I have contacted Telkom 10210 and was put through to the technical dept, waited almost 25 minutes to speak to an agent. He said I must try #65# or #66# during the message. IT DOES NOT WORK. <br> <br>

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Replies (1)
Telkom
Telkom's reply01 Sept 2015, 14:07
Official
Hello SMN23,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM141206

Kind Regards
Zulfah
Telkom Social Media Team