South Africans please be warned Telkom is a big **** . ********** Telkom

this is the second review I am writing on my terrible/frustrating experience with telkom . I took contract telkom mobile lte in March 2017. It never worked, there was always no signal, it just could not connect. I escalated the matter to telkom consultants who then advised on looking at the matter and reverting to me but in vain. I later went to the telkom outlet in April 2017, the gentleman who assisted me told me that this lte would never work where I leave as it is a grey area and he further suggested that I cancel the contract with telkom as he didn't understand why they would approve a contract knowing exactly that my area wouldn't pick up signal . I immediately contacted telkom requesting a cancelation, indeed the lady I spoke with told me thst its possible and she then sent me the cancellation letter which I filled them completely and submitted to telkom the lady acknowledged receipt and told me that she will foward to her supervisor and that I should hear from them soonest within a week, but that never happened. I continued phoning telkom they tossed and turned me from one consultant to the next without anyhelp, but they kept on deducting unfortunately . I again spoke with another consultant fortunately I have proof i kept all the correspondence with telkom, she put me through to her supervisor who asked me to email my concerns and a reason for cancellation I did that , and she promised me that the contract is now cancelled, but again it was never cos they kept on deducting from my account,. Every time I had an encounter with their consultant I had to start my story over and over and over though they kept on giving me reference for the call but the consultants seemed clueless of what the y doing. After numerous attempts to cancel this deal, I contacted my bank to stop and dispute telkom debit order, guess what, these stupid ********** ******** Keep changing the references every month to allow their debit order to go through .south africa pls don't go anywhere next to telkom they are big ********, you will thank me later .