1 reviews | Active since Dec 2015
South Africa most pathetic mobile services
<p>I have been a client with Telkom on contract for 2 years. Always chose the highest package. They gave numerous of problems and i have never complained but now im fed up... when i upgraded my contract with the new s7 in april problems got worse... i was being billed for 3 months for data i never signed for as well as package. I query it they sorry Mr George your account will be credited in 3 days. 1 one week later no response i must i call in to find out whats on.( pathetic service) do you guys not know about treating a client fairly? Flippen hell clients is the reason your bussiness exists anyway i query it and eventually get my money after another 3 days of waiting. My debit order doesnt go off the end of month i phone to query again. No Mr George everything is upto date your other debit order has gone off and will only be deducted by R88. Two weeks later my services get cut saying my account not up to date. How the hell? All their call are recorded arent they. The lady Nomthandazo says i will get back to you this was on tuesday its friday now i have no internet stil. My life must stand still because of lazy *********** staff why? Im the client, the bussiness never suffers only the consumer? Why? Without clients you dont have a job. Im fed up i want everything cancelled and im not willing to pay a cent for it. I have always been loyal to Telkom but no more. No feedback bad service will inform all my family members who has multiple contracts with this bussiness which treats clients unfairly completely. I will rather pay more for better services than to struggle with data which you pay your **** off. I have 2 contracts with useless provider. I want this sorted immediately as i have told Nomthandazo i will take it further if she doesnt get back to me and look here we are. Telkom doesnt care about there clients period. 1 of many reference numbers are ********** 9</p>
