SD
Sandy D

1 reviews | Active since Nov 2010

10 Nov 2015, 08:57

Sorted my problem with so much extra effort

This morning I phoned Telkom again - after 4 separate phonecalls yesterday without success. I got through to Zukisani in billings and explained my problem. He went the extra mile - while I held on he spoke to technical, he spoke to cancellations and he spoke to moving lines and he managed to get my telephone line un-suspended and working like a dream. Thank you so much!!

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Replies (1)
Telkom
Telkom's reply10 Nov 2015, 10:03
Official
Hello sandybsp,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

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Have a great day!

Regards,
Joshua Mnisi
Telkom Social Media Team

Best regards,