Sorry why I use to brag about Telkom

The is nothing that is so frustrating than to speak to the advisor on the other line that sounds less interested in the beginning of the conversation, you immediately know that the is nothing you can say that will get you assistance. Called Telkom today and spoke to Nomzamo after getting my first call of 30 minutes dropped by Zakithi.My query was as simple as that the give me a breakdown of my data usage to justify that my data is depleted. Firstly Nomzamo said the usage does not add up she will ask the manager and she dropped the line, on the second call I made I asked about the status of my query and Nomzamo advise me that the notes shows that my call earlier was a dropped call. Nomzamo did not substantiate how can my data of 40 gig be depleted with such a minimum usage she just said she will email me the usage, she even went further to say she see that it does not add up but she still insist that my data is depleted