Sorry we cannot help you.

I went and bought Telkom mobile airtime from an ATM, when I tried to recharge my phone i was told I have got an invalid voucher. I then called the call center and I explained what was happening I was told I bought the wrong voucher, what I bought is fro a prepaid land line.I then explained that there was only one option when I bought the airtime there was no heita or telkom mobile option there was just telkom. I was then told I cannot get any help because they cannot convert my voucher. So I am wondering now what must I do are they not one company why must I suffer because of their internal issues.