1 reviews | Active since Mar 2009

18 Oct 2016, 12:21

Sorry, but Telkom is useless!

<p>It has been weeks now since we have been trying to reverse a Showmax offering from Telkom that is fundamentally wrongly advertised! The free 7 day trial period from Showmax was never implemented, it is not unlimited which capp you to 10G per month = roughly 10 movies p/m, of which this was also not implemented as Telkom took 800mb from our daytime data.</p> <p>Telkom claimed that the Showmax offering was never implemented yet they gave us the Shomax voucher. Although we only activated the last week of Sept we were charged for the full month of Sept as well Oct.</p> <p> </p> <p>We have made numerous attempts to contact Telkom to get this sorted by telephone, emails and even tried their online chat service. All a No-Show! You cannot imagine these guys falling under communications because there is NONE!</p>

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Replies (2)
Telkom
Telkom's reply18 Oct 2016, 15:15
Official

Thank you for your post.

As per our telephonic conversation, this response serves as confirmation that your query is still with our Accounts team and feedback will be provided.

Regards,

Busi

Telkom Social Media Team

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's update22 Oct 2016, 11:36
Reviewer Update

Still no reply?? The issue at hand continues to drag for weeks!