AK
Andy K
1 reviews | Active since May 2015
15 May 2015, 09:03
Sooo fed up!
Ive signed up for a 20gig LTE account in November and have been told I can upgrade to 50gig after 3 months.<br> In February I wanted to upgrade and been trying since then!!!<br> Ive been in the Telkom shop 5 times, have called 081180 and 10213 at least 10 times and either been told the case is pending or somebody is going to call me back but nothing EVER happened.<br> This is my last resort to get help if what I expect nothing happens because nobody cares I will have to cancel my account and then we can sort it at court.<br> Soooo fed up with the service!!!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 May 2015, 09:46Hello FEDUP!@#,
Thank you for your post.
We are liaising with the Store for further investigations with your upgrade query and we will revert back to you with feedback.
Your Social Media reference number is SM110966.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
We are liaising with the Store for further investigations with your upgrade query and we will revert back to you with feedback.
Your Social Media reference number is SM110966.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply15 May 2015, 09:46
Official
Hello FEDUP!@#,
Thank you for your post.
We are liaising with the Store for further investigations with your upgrade query and we will revert back to you with feedback.
Your Social Media reference number is SM110966.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for your post.
We are liaising with the Store for further investigations with your upgrade query and we will revert back to you with feedback.
Your Social Media reference number is SM110966.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,