Sony Xperia Z3

Hi<br> <br> After booking my phone in at Telkom in Canal Walk, the store I purchased the phone from. They said it would take 3-4 weeks. I collected my phone 4weeks later, without a Sim card tray. <br> On collection they told me, I would have to have taken it with me, as they do not have it (my one) and they do not hold stock of that particular part as its unique to each device.<br> Subsequently I have been there (the store) thrice after collection, time period of a week, speaking to different people, giving me different stories, waiting for a manager to at least email with any sort of feedback, as I am still unable to use my phone after almost 2 months, paying all the while for something I am unable to use.<br> I expected better from Telkom and Sony, being so long and established.<br> Hoping this matter will be sorted shortly..<br>