Somehow, not even surprised at the shocking service

<p>So Telkom have a new product. It's an uncapped LTE service, which is actually not a bad deal, I think. However, It is not actually possible to apply for the product.</p> <p>Over the past 2 months or so I have tried to apply for the product, and to get a home demo (which they offer on their website). If I send the "LTE" to 43481, I get a message saying that a Telkom representative will call me back in 24 hours. But that never happens. I've tried that 3 times... Nothing.</p> <p>If I fill out the form, then I sometimes get an email notification saying I don't quality (I'd love to know why I don't quality, but nobody at Telkom actually has that information), but most of the time I get nothing. I once got a call from a woman at Telkom who actually didn't know what I wanted. When I told her that I wanted a home demo, she told me that Telkom don't do that. If that's true, then perhaps you need to remove the misleading from from your website which has the heading "Home Demo".</p> <p> </p> <p>I'm starting to think that this product actually doesn't exist. Or maybe it's an old April fools joke that just seems to hang around longer than it should. Either way Telkom seem determined to NOT provide this service..</p> <p> </p> <p>I really want to be angry about the quality of service from Telkom. But this isn't a new thing. I'm just disappointed now. </p>