SB
Sky B

1 reviews | Active since May 2016

29 Apr 2017, 13:49

Somehow, I have an account I never app**** for... via OSMOSIS maybe?

<p>Dear Telkom,</p> <p>Please read my complaint earlier this month about your service failure. I experienced this nonsense for over a month. I was told by your Twitter response team that I would receive a credit for the month, however this didn't happen. The problem was eventually fixed on the 13th April but I'm being charged for your service failure and not being able to use the line for over a month.</p> <p>HOWEVER:</p> <p>To add insult to injury, I have received an SMS today about an account that is due on the 2nd May 2017 for R619.00. When I check my acount number and this account number on the SMS, it's not the same number so why am I being billed for an account I never app**** for? Who's account is this and why am I receiving SMSs for this biling????<br />Please get your act together Telkom. </p>

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