NF
Nico F
1 reviews | Active since Oct 2011
01 Jun 2018, 11:22
Some of the worst service ever!!!
Good day Peter Firstly Telkom took 3 weeks to deliver my rooter and with NO documentation. I don't know what is my number or my account number. I send them various messages on Facebook to phone me but with no success. They want personal info like my id number which I refused. Somebody already has a copy of my ID book which ********** upgrade my Vodacom contracts. Also very bad security from Vodacom to allowed it. That's why I canceled my 2 contracts with Vodacom. CellC is just as bad. I HAD a contract with them. 2GB day and 2GB night data ****rak. By die 4e dag van die maand dan is my data op. Ek't hulle n paar keer gevra om vir my n lys te stuur van die sites wat ek besoek het en data wat ek gebruik het. Hulle se hulle kan nie!!! Elke keer stuur hulle vir my n lys van IP adresse!! Net so swak. Ek het hulle ****rak ook op gegee! Ons betaal die duurste vir data in die wereld en ons kry sulke SWAK diens!!! PLEASE I NEED HELP URGENTLY!!!. Ek kan my Telkom data nie monitor nie want ek benodig my rekening nommer!
Helpful (0)
Replies (2)0
Replies (2)NF
Nico F's updateReviewer Update
12 Jun 2018, 09:36At last somebode woke uo and give me my number and account number. I downloaded their app to monitor my my data. Very bad app. I have 10Gb day and 10Gb night but the app does not tell you what data you have used. It gives a global total of the 20GB and not day and night separately. BAD! That is where another bas service provider like CellC is on up. I took out the Telkom contract og 20GB for R199 but I see they deducted R252.07. I would like somebody from Telkom to explain this and what app can I load on my phone to monitor my data. I'll await a reply from Telkom. TX Peter!
NF
Nico F's update12 Jun 2018, 09:36
Reviewer Update
At last somebode woke uo and give me my number and account number. I downloaded their app to monitor my my data. Very bad app. I have 10Gb day and 10Gb night but the app does not tell you what data you have used. It gives a global total of the 20GB and not day and night separately. BAD! That is where another bas service provider like CellC is on up. I took out the Telkom contract og 20GB for R199 but I see they deducted R252.07. I would like somebody from Telkom to explain this and what app can I load on my phone to monitor my data. I'll await a reply from Telkom. TX Peter!
NF
Nico F's updateReviewer Update
27 Jun 2018, 11:12I request with Tekom that they must show their subscribers on their App what day time usage and night time usage seperatly. No response yet. We as subscribers don't know your usage so that we can plan the use of our data. CellC's app is very nice and show you exactly what you have left on your day and your night data. It is very easy to right a software app like that.
Then look at my ordeal with a Telkom worker below. Very bad to delete a customer's email without reading that and the bad excuse of doing that. Can a Telkom manager act on that and contact me please?
Hi Nico, my apologies as it was deleted by mistake. My mailbox was full.
Kind Regards
Emelia
Sent from my Huawei Mobile
-------- Original Message --------
Subject: RE: Not read: RE: Telkom bad service!
From: Nico Fourie
To: "Emelia Monyai (EK)"
CC:
So why did you delete my mail without reading it. I didn’t get an answer on that one!
Nico Fourie
Cell: **********
e-mail: **********
NS: I'm mostly only once a week on the Internet!
If urgent, please phone me!!!!!!!!!!!!
From: Emelia Monyai (EK) **********
Sent: 18 June, 2018 10:23
To: Nico Fourie
Cc: 'Marina Muller'; 'Hellopeter Admin'
Subject: RE: Not read: RE: Telkom bad service!
Good day Nico
Can you please login and register on the www.telkom.co.za or you can call 081 180 for assistance.
For the APP you can also download from play store.
Kind Regards
Emelia
From: Nico Fourie **********
Sent: 18 June 2018 10:14 AM
To: Emelia Monyai (EK) **********
Cc: 'Marina Muller' ********** 'Hellopeter Admin' **********
Subject: FW: Not read: RE: Telkom bad service!
Emelia
Why do you delete my message without reading it? I can’t loggin the see my data usage!!!
Easy to delete with no assistance. That’s Telkom’s service for you!!! I will knock on the door of Helepeter and see where this will get you!!!
Nico Fourie
Cell: **********
e-mail: **********
NS: I'm mostly only once a week on the Internet!
If urgent, please phone me!!!!!!!!!!!!
_____________________________________________
From: Emelia Monyai (EK) **********
Sent: 14 June, 2018 9:33
To: Nico Fourie
Subject: Not read: RE: Telkom bad service!
Your message
To: Emelia Monyai (EK)
Subject: RE: Telkom bad service!
Sent: Tuesday, June 12, 2018 10:46:04 AM (UTC+02:00) Harare, Pretoria
was deleted without being read on Thursday, June 14, 2018 9:33:23 AM (UTC+02:00) Harare, Pretoria.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice,
available at : http://www.telkom.co.za/TelkomEMa*******Notice.PDF
~~~~~
NF
Nico F's update27 Jun 2018, 11:12
Reviewer Update
I request with Tekom that they must show their subscribers on their App what day time usage and night time usage seperatly. No response yet. We as subscribers don't know your usage so that we can plan the use of our data. CellC's app is very nice and show you exactly what you have left on your day and your night data. It is very easy to right a software app like that.
Then look at my ordeal with a Telkom worker below. Very bad to delete a customer's email without reading that and the bad excuse of doing that. Can a Telkom manager act on that and contact me please?
Hi Nico, my apologies as it was deleted by mistake. My mailbox was full.
Kind Regards
Emelia
Sent from my Huawei Mobile
-------- Original Message --------
Subject: RE: Not read: RE: Telkom bad service!
From: Nico Fourie
To: "Emelia Monyai (EK)"
CC:
So why did you delete my mail without reading it. I didn’t get an answer on that one!
Nico Fourie
Cell: **********
e-mail: **********
NS: I'm mostly only once a week on the Internet!
If urgent, please phone me!!!!!!!!!!!!
From: Emelia Monyai (EK) **********
Sent: 18 June, 2018 10:23
To: Nico Fourie
Cc: 'Marina Muller'; 'Hellopeter Admin'
Subject: RE: Not read: RE: Telkom bad service!
Good day Nico
Can you please login and register on the www.telkom.co.za or you can call 081 180 for assistance.
For the APP you can also download from play store.
Kind Regards
Emelia
From: Nico Fourie **********
Sent: 18 June 2018 10:14 AM
To: Emelia Monyai (EK) **********
Cc: 'Marina Muller' ********** 'Hellopeter Admin' **********
Subject: FW: Not read: RE: Telkom bad service!
Emelia
Why do you delete my message without reading it? I can’t loggin the see my data usage!!!
Easy to delete with no assistance. That’s Telkom’s service for you!!! I will knock on the door of Helepeter and see where this will get you!!!
Nico Fourie
Cell: **********
e-mail: **********
NS: I'm mostly only once a week on the Internet!
If urgent, please phone me!!!!!!!!!!!!
_____________________________________________
From: Emelia Monyai (EK) **********
Sent: 14 June, 2018 9:33
To: Nico Fourie
Subject: Not read: RE: Telkom bad service!
Your message
To: Emelia Monyai (EK)
Subject: RE: Telkom bad service!
Sent: Tuesday, June 12, 2018 10:46:04 AM (UTC+02:00) Harare, Pretoria
was deleted without being read on Thursday, June 14, 2018 9:33:23 AM (UTC+02:00) Harare, Pretoria.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This e-mail is subject to the Telkom SA SOC Ltd electronic communication legal notice,
available at : http://www.telkom.co.za/TelkomEMa*******Notice.PDF
~~~~~