Solve this today or i will SUE YOU
good day,
I changed banks in OCtober last year. I gave my new banking details for my mobile contract and my 10gb wifi ****le contract as well.
My mobile contract billing is 100%, i get debited every month as i agreed and as im supposed to.
The 10gb wifi ****le of R139 per month did not happen the same. Firstly in November you debited the wrong account, so i had a missed payment. Then from December onward, no bank account was debited at all, the invoices reflected such.
You have now caused me 9 months of missed payments because YOU did not debit my account. In an effort to resolve everything amicably, i paid R1731 to you to cancel the contract. The following day a new invoice was issued for R99.
THAT IS WHY I HAVE NOT GOT MY PAID UP LETTER. I am in the process of buying a house. The bank needs this letter today. If i don't get it and an apology for wrecking my credit score, i will sue telkom for defamation of character. Please do not take this as a threat, it is a promise.
I want this resolved now, i have been waiting for over a month for this **** to be solved.
SOLVE IT NOW!!!
-- Warmest Regards Keagan Boshoff
