Solve the issue

<p>It's been a couple months since I have initiated my contract cancellation with Telkom mobile. It was through a call I made to get information about the progress of that cancellation. I was not prepared to make payments for services not rendered. Also, I really do not understand why MNOs continue to credit your account when it is suspended-I really do not understand.</p> <p> </p> <p>I still have not been informed if that fee will be removed on my name, cause its giving me a bad credit record. Please lets solve this issue in the next 3 days as you had promised on a call I made again recently and I have not been contacted. The reference number of the call is ********** 9.</p> <p> </p>