Sold wrong information of WiFi router

<p>My name is kelebogile very unsatisfied client</p> <p>On the 18 of may 2017 a guy from Telkom Phonede around 10:30 offering me a WiFi router package from Telkom advising me that I will be offered 11G a month for R69.00,I took the deal Couse it was affordable.on the 30th I then recieved my billing statement from Telkom stating I'm liable for a R200 connection fee and a recurring monthly fee of R84 which I was not told about.On the 9 May 2017 I went to west gate branch which I could not be assisted and was referred to contact the call center whom I spoke to another guy ref: ********** 9 who gave me wrong information and advised me to refer the matter ********** then phoned again and spoke to Vuyo who listened to my complaint and advised me I will not be paying R69 but R199 which is the contract I was offered and it's a 15G deal,which was not want we agreed on Vuyo then said she will refer the matter to her supervisor who will investigate and listen to the telephone conversation and get back to me which they never did.On the 12 went back to Westgate branch where I waited 2 hours to be referred to contact the call centre.i then spoke to Zanele Langa whom I explained my story and asked to speak to Vuyo,she advised me there is no Vuyo and she won't be able to assist me because the person that offered me the contract is an outsource to Telkom and I should liaise with them as there is nothing she can do.iam so disappointed in Telkom and I'm told if I get to cancel the contract I will be liable to pay R199 for 24 months.I was given faulse information,if I knew the contract was R199 I was not gonna accept the contract cause of affordability.if this is how Telkom operates to get their sales it's very unacceptable.</p>