1 reviews | Active since Jul 2012
Sold lies
I recently app**** for a Huawei router package for 5 gig daytime and 5 gig night time for R149. The consultant (Precious) then told me that they have the same package for R99 which I signed up for. The router came on Tuesday the 19th and by Friday the 22nd the data was finished and I don't understand how. I received a messenge saying I have 500mb anytime data which is not what I signed up for. I want 5 gig.
I signed up for SmartInternet - 5 gig not SmartInternet - 500mb. When I call to enquire I am told 5 gig was loaded which is a lie.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Yazied
Telkom Social Media Team
