OV
Osman V

1 reviews | Active since Feb 2013

13 Nov 2015, 14:45

Sold a Contract and my number was not ported

Hi,<br> <br> I placed an online order with Telkom for a Contract.<br> As per the recorded telephonic communication that I had received I was told my existing number would be ported over to the telkom network.<br> I had then recieved my phone yesterday, my number was activated today and I have received an unknown number, what has happened to my original number.<br> I am now inconvenienced as I cannot do any internet banking or use any of my services associated with my existing number.<br> <br> I WANT THIS SORTED OUT!<br> <br> This is pathetic service.<br> <br> Everytime that I call the call centre they keep switching me to cell direct but cell direct did not do my contract for me.<br> <br> Is there any competent person out there?<br> <br> :e

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Replies (1)
Telkom
Telkom's reply13 Nov 2015, 15:45
Official
Hello osmanv,

Thank you for making contact with us.

Please be advised that we have tried to call you, we have sent you an email for further correspondence.
Your reference number is SM167492
We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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