lS
lancelot S
1 reviews | Active since Jan 2014
14 Apr 2016, 09:49
Soft lock removed without notice
I had set my spent limit to zero but it was updated to almost 1000. My invoice went up to almost 700. Please address this issue as I did not agree to this change. It unfair because the only reason I had it set to zero was because I was over spending. I logged a request a week ago and still no response. Kindly contact me urgently. My contact is ***
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Telkom's replyOfficial
14 Apr 2016, 10:11Hello lancelotsehl,
This response serves as confirmation that your query has been received.
Your reference number : SM223522
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM223522
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply14 Apr 2016, 10:11
Official
Hello lancelotsehl,
This response serves as confirmation that your query has been received.
Your reference number : SM223522
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM223522
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Best regards,