KB
Kim B
1 reviews | Active since Jul 2014
17 Jun 2015, 16:43
Social Media reference number is SM111430.
Still receiving a bill for the Telkom line I cancelled in January??? Why oh why? This is absolutely ridiculous? <br> <br> It took 4 months to cancel the line and now the line is dead but Telkom is still charging me for rental? How is that possible? PLEASE TELKOM, sort this out. I will not pay for the rental of a line I cancelled according to your T&C's. i.e. one months notice.
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Telkom's replyOfficial
17 Jun 2015, 18:00Hello Kim Bushby,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM111430.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM111430.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply17 Jun 2015, 18:00
Official
Hello Kim Bushby,
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM111430.
Regards,
Joshua Mnisi
Telkom Social Media Team
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you.
Your social media reference number is SM111430.
Regards,
Joshua Mnisi
Telkom Social Media Team