AP
Alison P

1 reviews | Active since Mar 2012

22 Nov 2015, 12:17

So Very Frustrated-Billing Problem

In the faults department I have spoken to 11 assistance's, 2 Team Leaders and sent 5 e-mails to the escalation department and have not been able to solve my problem from August 2015. Points are 2 Debit Orders put through to my husbands bank, who did this? Never receive credit which was resolved 17 Sept, Charges related to D. Orders from bank &amp

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Replies (1)
Telkom
Telkom's reply22 Nov 2015, 13:03
Official
Hello apuchert,

Thank you for your post.

Kindly be advised that we are liaising with the Accounts Team for further assistance and we will revert back to you with feedback.

Your Social Media reference number is SM170221.

We apologise for the inconvenience caused.

Regards
Tebogo
Telkom Social Medi aTeam
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Best regards,