So unimpressed

<p>We moved in December and tried to cancel our line from our old house. We are still billed today (3months later) for a line that we do NOT use! Our cancellation form was sent in but obviously not processed. We have made multiple attempts in talking to someone to cancel it but we are on hold for an hour. *********** staff and terrible service! Beyong upset! You should be able to rate them negative 5 stars!!</p>