SO UNHELPFUL

<p>We had a break in at our offices on the 5th of January, and after we could finally see what was ****** and all the damages we saw that the Telkom line was pull from the connection. Totally out of the socket.</p> <p> </p> <p>We logged a complaint on the Telkom Fault report website. When I followed up on why they haven't reacted to the report on the 9th they haven't even looked at the report.</p> <p> </p> <p>I phoned again on the 10th and still no one can give me an answer on when it will be sorted out. On the 11th of January they said: "Sorry we can not give a turnaround time, its not how we work"</p> <p> </p> <p>We are a business that have been sitting without internet/telephone lines/fax lines for a week now. What can we do to get these people up and running like a normally business????????</p>