So Unhappy with Telkom mobile services

I have a terrible experience with this network.They were so ready to take me to credit berau to discredit my name,after debiting they don’t fix that,I get endless law suit messages even after they got their money.I want to close up the contract, but they put you so long on the phone.I went to get the same SIM card for contract,they blocked it and was told to come the following day since they have system issues.My prepaid sim,ud buy R300 data in two days it’s depleted very fast