So tired of being bul****

Yet again I am being victimized by Telkom my account is paid yet my lines will not be connected and no one in the call centre is willing to help never mind the fact the each week I get an sms to say how much has to be paid and it increase by R2000 a week. While sitting at Telkom Gateway this morning in front of the consultant I did the payment and asked if I must do a pay now I was told no it's fine once he has the proof of payment my lines would be reconnected and yet I am still waiting!!!! I wish I had the money to go higher and further as it seems that I am now being bul**** and victimized and it's not fair!!!!!!