ES
Ernes S
1 reviews | Active since May 2011
18 Nov 2015, 11:54
So so dissapointed
I want a telephone line installed at my new house. The previous owner had an active line. I app**** 12Oct15. I have had two unsuccessful visits, and from there at least 5 no shows on appointments. I have another appointment today - I have taken off work (five days wasted) and have not been contacted by Telkom or a technician yet. Let's see whether this social platform is any real good or just lip service. Social media team - PLEASE GET MY TECHNICIAN TO HONOUR MY APPOINTMENT. Order number ***.
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Telkom's replyOfficial
18 Nov 2015, 13:48Hello ejsmit,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM163050 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM163050 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply18 Nov 2015, 13:48
Official
Hello ejsmit,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM163050 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM163050 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,