NL
Nicholas Lawrence-Savage

1 reviews | Active since May 2018

07 May 2018, 09:21

So pathetic!!

I dont know why there is no option for a zero rating because their service is absolutely ridiculous. I dont normally write reviews in this fashion but i feel like i need to vent because i am now frustrated. i get to work and cannot access my emails, my hosting company says i need to contact my network provider as my IP address is changing constantly as i try login to my webmail which is why it wont allow me to (this should not be happening). i call telkom and i have to wait at 8am in the morning for 25min before my call is attended (Not the first time with all this waiting wether through telephone call or in one of the offices). then i give them my identity number as the holder of the accounts and they cannot search it and i get told they may have recorded the wrong identity when purchasing into these accounts... ARE YOU FREAKING KIDDING ME!!!!!!!!

What am i supposed to do?????????? Life should not be this difficult in a 21st century!!!! get your SH&%£t in order and hire more goddam people!!!!!!!

And help a client out or i swear if i am ever powerful enough in this world one day i will end you!!!!

0
Replies (1)
Telkom
Telkom's reply20 May 2018, 10:00
Official

Hi nicholas-lawrence-savage,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

would you please advise if your query was attended to. If not please send us a private message with all the related service number and any other information relating to the query, for us to assist.

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Regards
Garreth
Telkom Social Media Team

Best regards,