So Much for following up = Ref no. SM206448

I placed a report (29/02/2016) about cancelling a Telkom line (December 2015), to which I received a response within 24hrs telling me that things are being investigated .... lo and behold I receive yet another Telkom account with a further month billed and \arrears\" sms's sent to me ..... I cancelled the line in December ...... pasted below is the response from the first complaint on hellopeter<br> <br> Hello ***,<br> <br> Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.<br> <br> Your ***<br> <br> We apologise for any inconvenience caused.<br> <br> Regards,<br> Moenieb.<br> Telkom Social Media Team. "