So many complaints!

Telkom just gives a **** about their customers.

And here’s why- and I know for a fact that I am not the only one complaining about this. I have been without internet for the whole week now. Is it something I get for free? No. It is something I am paying for which I am not getting. Everyday I use my own money to phone Telkom, they say that a technician will phone me once one is assigned. How is it that for the WHOLE week we are waiting for a technician just to be assigned? Why are we paying for something we just aren’t getting? Why when we forget to pay our account Telkom shuts down everything completely, but when our internet we are paying for isn’t working we have to beg someone to just be assigned?????

How is this fair? Which copy of the Consumer protection Act do you have? Because mine states something completely different when dealing with paying and delivering a service...

I’ve phoned Telkom every day, communicated through Facebook and this is my second post on HelloPeter, but Telkom just doesn’t give a damn!

I am supposed to be working because we have deadlines- but can I do that without internet? No! I can’t. But Telkom doesn’t care- because Telkom doesn’t understand the words “work” or “deadlines” because obviously they’ve never dealt with anything like that ever in your life. I am so sick of this pathetic service- I am for sure as hell not going to leave this here. Every month I have to complain and phone and use my data on my phone to check work emails, because every MONTH, my internet just stops working!!!! I am so sick of this- and I don’t even know why I am complaining on any platform because Telkom does not care!!!!

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Maybe do something with that- It’s been escalated every day so far. For what? I don’t think anybody knows.