So .... just beware of false advertising.

Telkom is a fat joke, sort of a New Year's joke when you have a few drunk mates around you laughing at **** ****. I took out a mobile contract some time ago. The guy standing on the corner of my complex set up a tent and everything handing out pamphlets. At the time I wanted internet at my complex and no one could help me. This guy told me they are busy installing new towers and I will have fast LTE network. I took a pamphlet and ordered a package. The same guy delivered the product to me, and i eventually had to do the installation myself. I realized quite quickly that i never had LTE connection and that i would be lucky if i got 1mbps download (i took out a 10mbps line). I called the technical department numerous times, every time they said they will send a technician out. No one ever came to sort out my issue. In the meantime, I had to deal with Telkom billing me for a service I never received. I went into the store out of desperation that I'm paying for something I never received in the first place. After numerous incidents, Marinda at Telkom Rustenburg branch helped me saying she will write to the billing department canceling my account and refunding the outstanding amount.

I called Telkom numerous times telling them I canceled please come and collect your hardware I don't want it. No one came to pick it up.

That was shortlived when a collection company called me this morning that the R2000 bill is now R5000 that I need to pay back to Telkom.

I'm going back into Telkom store with the device and hand it back to them because apparently Telkom does not have money for petrol for their technical staff to collect devices after a cancellation. This is extremely saddening seeing how Telkom is treating their customers. But again. Telkom is a state-owned enterprise the last time I checked and just look at the state of South Africa.

So good luck if you're a normal law-abiding citizen with money to spend, and you need internet service, with Telkom's number at hand. And this is not the first appalling incident I had with Telkom. I'm sure Telkom CEO is very proud of an average rating of 1.6 from 84 000 reviews.