So I find myself being one of Telkom countless victims

I logged a case on the 25th of July 2017. Thus far I've only had one update and that update was incorrect, not bringing me any closer to solving my case. On top of that Telkom mobile opens up another contract on my name which I did not authorize them to do. They will promise you high and low to give you feedback but they never do. The call centre agents at Telkom are terrible, back office even worse.