DD
Dilesh D

1 reviews | Active since Oct 2012

27 Dec 2016, 20:39

So Gatvol of Telkom

<p>I have business line that has been down for two and a half months. Plenty promises- no action. I have few fault no's because at times the fault was closed by technician Jeremiah but it was never, ever resolved in the first place. Is this normal/ standard service people generally receive from Telkom? </p>

0
Replies (2)
Telkom
Telkom's reply28 Dec 2016, 09:05
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

DD
Dilesh D's update11 Jan 2017, 21:02
Reviewer Update

To date I have received ZERO feedback / contact from anybody from Telkom even though I've been assured its been escalated