So dissapointed

<p>I have 4 contracts with telkom. 1is a tablet. The contract expires a month ago. I struggled for a month to upgrade but no assistance or feedback. So I decided to cancel. The have send the cancellationn forms numerous times and spend hours on the phone. It has to date not been cancelled and they still charge me for it. I want it cancelled and I'm not paying another month for it. The 2nd contract is a router with internet data on. It is capped and has been for 3 months. My data never lasts a full month but I choose to keep it capped. This month I get a big account. They say I have gone over with R500i ask them how and why as it a capped. Say they will get back to me within 72 hours. 72 hours later I phone again and they just say they capped it now. I told her what about the bill as its not true or possible. She says sorry she can't concentrate as they are having a party in the office and they are very loud. I am not paying for this. The account is suppose to be capped and it is as the data is finished before.month end. I need answers asap. I have 4 nmcontracts and will then cancel all of them. I dontbfeelblike they care about customer service at all and I can not afford to pay double for my accounts. </p> <p> </p>